Privacy Policy
1. Introduction
Life Medical (“we,” “us,” “our”) is committed to safeguarding your personal information and medical records. This Privacy Policy explains how we handle information collected through our website (lifemedical.us) and online services.
As a healthcare provider, we are also required by federal law (HIPAA — Health Insurance Portability and Accountability Act) to maintain the privacy of your Protected Health Information (PHI). The section titled HIPAA Notice of Privacy Practices outlines your rights regarding your medical information and our legal duties as a healthcare provider.
2. Information We Collect Online
When you use our website, we may collect:
Contact information (name, email, phone number, address) if you submit forms.
Appointment requests or other service-related submissions.
Technical data such as IP address, browser type, and cookies for analytics.
Payment/billing information if processed through online tools.
Note: Our website is not intended for submitting sensitive medical details unless specifically indicated (e.g., secure patient portal).
3. How We Use Website Information
Respond to inquiries and appointment requests.
Process payments (if applicable).
Improve website functionality and patient experience.
Send updates, newsletters, or marketing materials (if you opted in).
We do not sell your personal data.
4. Cookies and Tracking
We use cookies and similar technologies for website performance, analytics, and personalization. You can disable cookies in your browser, though this may affect functionality.
5. HIPAA Notice of Privacy Practices
This section describes how medical information about you may be used and disclosed, and how you can access this information. Please review it carefully.
a. Our Responsibilities
We are required by law to:
Maintain the privacy and security of your Protected Health Information (PHI).
Provide you with this Notice describing our legal duties and privacy practices.
Notify you in the event of a breach of unsecured PHI.
Abide by the terms of this Notice.
b. How We May Use and Disclose Your PHI
We may use and disclose your medical information for the following purposes:
Treatment: To provide, coordinate, or manage your healthcare (e.g., sharing information with specialists).
Payment: To bill and collect payment from you, your insurance, or other responsible parties.
Healthcare Operations: For business activities such as quality assessment, staff training, and accreditation.
Public Health & Safety: Reporting to public health authorities, preventing or controlling disease, reporting adverse events.
Legal Requirements: In response to court orders, subpoenas, or other lawful requests.
Research: Only with your authorization or as permitted by law with de-identified data.
Business Associates: Third parties that help us perform services (e.g., billing companies, IT vendors) under HIPAA-compliant agreements.
Other uses and disclosures will be made only with your written authorization, and you may revoke that authorization at any time.
c. Your Rights Regarding Your PHI
You have the right to:
Access: Receive a copy of your medical records in paper or electronic form.
Amend: Request corrections to your medical information.
Restrictions: Ask us to limit how we use or disclose your information (though we may not always agree).
Confidential Communications: Request we contact you at a specific address, phone number, or method.
Accounting of Disclosures: Receive a list of disclosures we made of your PHI, except for those related to treatment, payment, and operations.
Paper Copy: Request a paper copy of this Notice at any time.
To exercise any of these rights, please contact us in writing at the address listed below.
6. Data Security
We use administrative, technical, and physical safeguards to protect your information. While no system is completely secure, we follow HIPAA security standards to minimize risks of unauthorized access.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
8. Changes to This Policy
We may update this Privacy Policy and HIPAA Notice from time to time. Updates will be posted on our website with a new effective date.
9. Contact Information
If you have questions, concerns, or complaints about this Privacy Policy or HIPAA Notice, please contact:
Life Medical
4201 Excelsior Blvd.
St. Louis Park, MN 55416-4728
(952) 933-8900
You may also file a complaint with the U.S. Department of Health & Human Services (HHS) Office for Civil Rights. We will not retaliate against you for filing a complaint.